Put on hold

Hold: Make your contacts wait in 1 click.

Find out how to place a call on hold with Flexip, to keep your callers on hold.

What is hold?

A call hold is a service that allows a caller to pause a telephone conversation and resume it at a later time.

This allows the caller to attend to other tasks or speak to other people before returning to the current conversation. This feature is often used in business to avoid losing an important call when you are busy.

Queuing with Flexip.

With the Flexip application, you can put your contacts on hold in 1 click.

To do this, simply click on the “hold” button.

During the waiting time you can do whatever you want, your contact is still on the line but he cannot hear you, and you cannot hear him either.

Thanks to our telephone hold music feature, you can make your callers wait in complete peace of mind while communicating the personalized message you want.

Questions about phone hold?

What is hold on a softphone?

Call waiting with a softphone works similarly to a physical phone. Using the keys or controls on your softphone, you can put a call on hold, resume the call, and switch between different calls on hold.
What are the advantages of telephone waiting?

Telephone waiting has several advantages, such as:
The advantage of telephone waiting with a Centrex IP?

A telephone hold on a Centrex IP system works similarly to that on a physical telephone or softphone.