Autonomous medical telephone secretarial service!
Usable with Doctolib!
A smartphone application to manage all your calls!
- You use a landline number from your smartphone to communicate with your patients (you protect your personal number.)
- At the office or on the move, our application allows you to stay connected and manage calls as you wish with your professional landline number.
- Simple, economical and instantaneous, you and your colleagues benefit from a unified communication system accompanied by secure chat.
A powerful integrated call manager.
You have full powers over your calls!
- You decide who, how and when people can ring your business phone, like a telephone secretarial service.
- You set priority for the most important calls and can redirect all others to your voicemail or forward them to a colleague if you are not available.
- At the office or on the go, our application allows you to stay connected and manage calls as you wish.
Manage your availability using reports:
Online, busy, unavailable.
Very simply forward/transfer calls from the application to landline and mobile phone numbers.
Access your voice messages directly from your application. Filter the calls you want to receive.
Opening calls according to your schedule
Responder Examples.
Open office.
Closed office.
Office closed for leave.
Manage all your voicemails in one place.
- You can automatically redirect your patients' calls to your voicemail if you are not available, and encourage them to make an appointment on the Doctolib platform or to leave a voice message.
- Here is an example of a voice message that you can leave on your medical telephone secretariat:
"Hello, you are at Mr. Josselin's medical office, we are not available at the moment. You can now make an appointment online from the Doctolib platform, or leave us a voice message, we will call you back as soon as possible during our opening hours..."
- This method allows you to have more appointments on Doctolib and save time. You read your voice messages and call back your patients, wherever and whenever you want.
Associate your professional telephone number with Doctolib
Simplified deployment of the application:
Questions about the medical telephone secretarial service?
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What is a medical secretary?
A medical telephone secretarial service is an outsourced service that handles telephone calls for healthcare professionals, such as doctors, dentists, clinics or medical practices...
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The advantage of our autonomous telephone secretariat.
At Flexip, we offer healthcare professionals an alternative to a traditional secretarial service, which is sometimes expensive, especially for independent healthcare professionals.
An efficient support service.
A service at your service
Our team is available to answer all your questions, from Monday to Saturday.
Friendly support
Our support team is responsible for making sure everything goes smoothly for you.
Many tutorials
We provide you with numerous tutorials in our section: help center.
